Customer Testimonials
I have purchased 2 truck/SUVs from Clayton Mark at Reed within the last 5 years or so. Always straight forward with a no pressure style. He is and overall great sales person to work with and Reed always seems to have a great selection of autos to choose from. If they don’t have exactly what you want, they can likely find it for you too. I’m sure I will buy from Clayton again in the future. Thanks man!
Everyone at reed jeep was wonderful! Abel was super friendly and responsive. The process was smooth and everyone is super professional. Thank you Reed Jeep!
Excellent customer service, communication and friendliness.
Montell is the salesman of your dreams. No pressure and helps you find exactly what you are looking for without making you feel like you are putting him out. I couldn’t be happier with my experience.
Great experience with Ryan in the service department. Prompt maintenance and worked with me on a very favorable price. Thanks!
Excellent and timely service.
My sales rep Abel & the rest of the Reed Jeep team were awesome! It was a quick & painless process to buy a new Jeep. Would highly recommend Reed Jeep.
Good experience. Has Armund for a sales person, knowledgeable and friendly.
The service I received at Reed Jeep was first class as usual. I always use them for my vehicles as I trust the work they do.
Easiest car buying experience I’ve ever had! Sales and service were very knowledgeable and easy to work with. I will be buying my future vehicles at Reed Jeep!
Love the customer service. Attentive and professional and pleasant. It felt like family being there.
Had a great experience buying a new Jeep Grand Cherokee 4xe. Andrew and the team were very knowledgeable about the new technology and hybrid engine. The car was in great condition. They got me in and out and I was able to drive away in my car in a very short time. I love my new Jeep!
Zach was great. Fantastic service All around.
Arrived for my appointment was greeted promptly and directed to the advisors desk. Advisor listed my concerns and shop quickly took care of the problem. Very pleased with the entire staff at Reed Jeep.
Had the pleasure to work with Korey and Tyler to get my Wrangler 4xe. Thank you for making the purchase smooth and fast .
Overland Park Jeep, now Reed Jeep has always been top notch with me, having purchased 5 Jeeps from them over the years. The service managers are all very helpful and congenial. Always a good experience for me. A special shout out to Blake Cromwell for going above and beyond to assist me with my service needs.
the best dealership ever. I got my jeep from State Line jeep and they were horrible, have not been back. They gave me the wrong floor mats but told me they were correct. definitely not the correct ones did not lock into place. At my last oil change I asked REED Jeep about my mats and they gave me the correct ones for free. they said I was given electric jeep mats. Its just amazing that State line could not figure that out! REED JEEP ARE ROCKSTARS! REED JEEP ALL THE WAY
Wonderful experience. Isela was great! We live East of Lee’s Summit, and traveled to Merriam for the 2023 Overland we found online. Will definitely go back when it’s time to trade in. Isela went above and beyond. There was a slight problem with the battery due to -36° windchill’s so it had to charge. She delivered it to our doorstep. An hour drive due to the weather. That’s service! Thank you Isela!
Very good service, clean and comfortable waiting area, and great communication.
In the times we live in now it’s hard to find a dealer that you can trust but I have to say I bought my wrangler from Reed and a year later wrecked my jeep and took it back to Reed to fix I’m impressed it looks amazing it drives like new ( mind you it had 7000 miles on it it was new and was pulling ) I was ready to trade it in after the wreck but you guys a Reed are the jam GREAT JOB!!! I will never go anywhere for my new cars but REED
Tristen was great, I told him what we were looking for in the Jeep, he went and got it done. He was very knowledgeable about the vehicle and kept us updated throughout the process. Will be recommending him and the dealership to friends.
The best.❤️🤩
The staff was courteous and efficient. I thought their pricing was very fair compared to other options in the market.
Always are on time. Get in right on my appointment time.
Best Service staff in the KC Metro area. Fast, reliable, and honest.
I've said it once I'll say it again they take great care of me they're fast efficient and friendly.
good job! thanks.
Always easy to schedule, easy in and quick service.
Korey Smalls was amazing! Kind, courteous, and prompt, he delivered exceptional customer service! The car I was interested in was not quite ready for a test drive, but Korey kept in contact with me, let me know when it was ready, and even came in on his day off to allow me a test drive. The car is just what I had been looking for, so I decided to make the purchase. Kent Rose of the finance department was able to get me an APR 1.4% lower than my banks pre-approval rate. I give 5-stars to Reed Jeep, and would definitely ...
Chris Jones was helpful in the purchase from start to finish. He was never one of the pushy people trying to get over on someone. He answered all my questions and is still in contact with me weeks after the purchase to make sure everything is going ok. The piece that Reed had on my Grand Cherokee was one of the best in a multi state area. And everyone from salesman to finance were great to work with. I would recommend them to anyone looking for a Jeep!
No high pressure sales tactics. Fast, courteous and easy to work with. Would recommend him to anyone who is interested in a vehicle.
I visited Kent today to help me sort out issues from another dealership. He was very polite and helped me more than anybody else I've worked with. Thank you to him, I truly appreciate the time you made today to help me! I would 100% come back for future services.
Great service! Very well run service department, friendly, professional and comfortable
Highly recommend! Great hospitality & service
Armund is amazing to work with! He was so patient with us as we went through quite a bit of their inventory to find the best new vehicle for our family! Everyone we worked with that weekend was patient and kind with us throughout the entire process. We love our new Jeep!
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My go to place for any needs for my Ram
Great experience! Everything was taken care of before our arrival. Isela was great!!
Timely service that met all of expectations and then some. I will definitely return for service in the future.
Went to the other Jeep dealership down I-35 before going to Reed. They weren’t helpful and were misleading. I have purchased a Jeep from them before, but this experience was awful. I went to Reed and met Finn, who was very knowledgeable and helpful. After meeting with the manager, they were quick to find the exact vehicle I wanted. Both Will and Finn kept in close contact with me and gave me updates on the progress of my vehicle order. Once it came in, I was able to do some paperwork online, which made the process very quick. When ...
Spent several hours getting a hitch installed. The facility was well setup to allow me to conveniently telework.
Finn W was very helpful and informative. Helped me identify exactly what I wanted and got me into the vehicle I chose.
Super fast and accurate and trustworthy
Fast, friendly, and always helpful.
Really like the service department. They are very professional, not pushy in trying to sell services you don’t need. Reasonable pricing and nice atmosphere while you wait.
They are timely and pleasant to work with.
Best CDJR dealership! Clean building, beautiful service lounge. Sales team is extremely helpful and honest. No pushy sales tactics. I was given the best dealership experience here at Reed Jeep. Thank you!
Good dealership good service good atmosphere especially the customer service was great after I've called and made the appointment and to pick up they checked and make sure the vehicle was operating and any other problems that I may have I can bring it to their attention later on or for further repairs I will return again that's my second time being there
I bought my 2021 Ram 1500 elsewhere, but get it serviced at Reed. The service manager Mr. McCall is amazing! He works hard to help with a persistent warranty problem. So, I sent my son to by a Jeep there!
Clayton Mark was excellent. I specifically asked for him to assist me. He sold my Wrangler to me three years ago. He is so knowledgeable. Answered every question I had and worked with me to help me purchase my dream Wrangler. Business office was great. The new dealership is so nice.
Never been here before,I was bringing a work vehicle in to be evaluated, very nice employees, clean showroom clean waiting room nice place
I recently brought my Jeep here for service rather than the dealer I bought the Jeep from since its located closer to my home. I could not have been happier with the service. My technician was awesome. She was so helpful. My car was finished quickly, even though it was a super busy Saturday. They even ran my car through the wash, without me having to ask. Excellent dealership. Will continue to use and highly recommend.
The salesman Dan is the man! Best customer service ever Dan!
I had a phenomenal experience at this dealership. I let Chris know my budget and it was looking like it wasn’t going to work out. As I was getting in my car he stopped me from leaving so we could look at one more thing and it ended up working out!
Great sales team, very friendly and Tristin was awesome! They had exactly what I was looking for, happy with my new vehicle.
The service department here was great!! I had an appointment, and they were ready for us. They fixed the problem in our old jeep in less than 2 hours!! The parts for some of the older vehicles seem harder to get lately, but they had the part needed at Reed. Kudos to the service department!!!
Zach, my service tech, has always been great… Prompt responses, and friendly service.