Customer Testimonials
I have a few people are Reed Jeep that need Recognized. Rae Ellis made the Car buying portion super easy and fast, He stayed late for us to come look at the vehicle and had all of our paperwork ready to go when we decided to go ahead with the purchase. Shortest amount of time I have ever spent in a dealership. Unfortunately, at no fault to the dealer, on our way home we noticed the transmission had a shudder to it. Which made us very concerned and not sure if we wanted to keep the vehicle. We called first ...
I have a few people are Reed Jeep that need Recognized. Rae Ellis made the Car buying portion super easy and fast, He stayed late for us to come look at the vehicle and had all of our paperwork ready to go when we decided to go ahead with the purchase. Shortest amount of time I have ever spent in a dealership. Unfortunately, at no fault to the dealer, on our way home we noticed the transmission had a shudder to it. Which made us very concerned and not sure if we wanted to keep the vehicle. We called first ...
Fantastic experience, our salesman Devontae is awesome! Can’t believe we have our Jeep! Love it!
Exceptional service and accommodations. Friendly and efficient reception and service. I drive here from Independence Missouri for all my Jeep services.
Great service ez car buying experience Tristan did a great job. I love my new gladiator
Great staff, very helpful. Two service members went out of their way to make sure I was taken care of, understood my warranties, and got the vehicle in and out in shorter time than expected.
Loved my first time experience with Reed Jeep. I set up an appointment easily on their website. When I arrived they took care of me right away. The staff was so friendly and inviting. They even gave me free car wash. I would 100% recommend!
If you find yourself in the market for a Jeep, give Reed Jeep of Kansas City an opportunity to meet your needs. They have an outstanding selection of the various Jeep models. (Especially considering the issues with the current supply chain) I believe that you will find competitive prices and a professional, positive staff that will work you make a deal. Should you choose to give Reed a try you would do well to request Korey Small. You'll find an hard working advocate that represents Reed Jeep at the highest level. Korey goes well beyond expectations to make a ...
This dealership is so friendly and helpful they would try and get you the best price on my Jeep. Service department is friendly they will take the time to come out and let you know what is going on with my Jeep and let me know what need to be fixed
Korey Smalls is a BIG deal! For one, I am a very particular buyer. I find exactly what I want and then search the entire nation. I found my beloved Ruby Mae Roja at Reed Jeep in Merriam, KS! I received a prompt call from Korey after expressing my interest. I knew time was of the urgency as this truck was one of 4 in the nation and the absolute nicest of the bunch(and at the best price and value ...and Korey added value). I knew there had to be tons of interest. We did have some major hurdles in ...
The service department is knowledgeable, courteous, and communicates effectively about the services performed on my Jeep. It is easy to schedule appointments at times that are convenient for me.
The service department is really good. Highly recommend them if you are looking to service your Dodge Chrysler or Jeep in the KC metro. The best around. You won’t be disappointed.
Great service, facility, and people!
Best car buying experience we've ever had!
Great experience from start to finish
Excellent service, trustworthy mechanics and an overall clean appearance. Was serviced promptly and vehicle was returned in a clean condition.
Excellent folks!
Took a year to get a truck. I ordered a truck June 1st of 2021 which took till November to receive not really Red's fault just 2021 logistics problems. However, when it came in it was not quite built correctly (factory's fault) and this took Reed another 3 months of talking with the factory to decide what was going to be done about it. Eventually Reed was able and willing to rebuild the truck and took the first one as a used vehicle with no loss to me. I received this second truck on March 30th. With 60 days to get it ...
First time purchasing a new vehicle, and Finn Walsh made this a great experience. Will definitely be coming back and recommending Reed in the future.
The Reed Auto Group is a class organization from the top down. Trevin Reed, Jeff Powell, Chris Jones and everyone else I dealt with were professional and courteous. While most dealerships are struggling with inventory levels, the Reed’s vehicle selection and availability is massive. I am confident that they will have what you are looking for. And fear not, they will sell it at a fair price. I highly recommend the Reed Auto Group for your next vehicle purchase.
Always great service
Let me just say that Tristin was awesome. I liked the car regardless, but he took the time to pay attention to personal things I was saying about our family. It made the difference, & I bought the car. Ivan in finance was a blast. Best finance experience to date. Way to go, Reed Automotive. Never lose these two! 😁
My wife and had been looking for a nice used Durango for a few mknths. We came across several on different websites. Including a 2018 at Reed Jeep Dodge, in Merium Ks. Out of 6 dealers contacted only 2 replied. They were both super nice. One vehicle reveived hail damage before we could get there. Our sales associate Armund, and our finance associate Tyler, were by far the best ive worked with. Very polite, knowledgeable, and super to deal with. The whole staff at Reed were top notch. I will continue to make the 2.5 hour trip down there for anything else i need ...
Kudos to the entire team at Reed Jeep!! What an awesome place to go car shopping. Everyone is professional, friendly and courteous. Montell was especially patient and understanding throughout the entire process. Strongly recommend Montell and his team. Loving my JGC.
Rae was extremely helpful throughout the process and made my purchase easy. Thanks so much!!!
This was the best car buying experience I've had. Once we (Wife and I) arrived on the lot, we were only approached once if we needed any help. When we declined, I was offered a smile and a "No problem. Let us know if you need anything". We are the type that likes to be left alone while we talk and window shop. Once ready, our sales person Andrew was polite and friendly, was quick to get us into a test drive. Any questions we had were answered and again allowed my Wife and I to talk ...
Bought a Ram 2500 for our business here and don't plan to go anywhere else. Everyone from the GM to our salesman were incredibly helpful and caring.
Called on the phone on a 2022 Jeep Wrangler Willys that I found on the Jeep Website. Talked on the phone to Andrew. I gave him the Vin # and he looked it up and said yes its on its way. I asked about the price which is MSRP and its that way everywhere or market adjustment meaning over MSRP. So the the price was MSRP plus a standard $499 administration fee. They wanted a $1000 deposit to hold it and I was hesitant because I had not bought from them before. I asked Andrew to prove to me where the Jeep was and ...
Frank and his techs did a great job getting my truck in and diagnosing the problem, chasing down the parts that are currently back ordered they did an amazing job. After a week and a half after my starter went out the part arrived and my truck was back in service in 1.5 hours.
Got our new Toyota Sienna at Reed Jeep from Chris Jones last weekend and we couldn't be happier. So helpful and was always in contact with any updates on the process!
Everything was great, Chris Jones really made my first car buying experience amazing. He was there every step of the way, from chatting online to right there at the dealership! Thank you very much to Chris and the whole team, we are very happy with our new vehicle!
Our salesman Korey could not have been a better person for our transaction. He was positive but not pushy. He was so friendly and polite particularly to my wife who the vehicle was purchased for. He paid attention to her concerns and really sold her as much on the proud history of Reed automotive as the car itself. Korey sold us on all the benefits and upgrade opportunities some we did, some we didn’t. I really appreciated the entire process and Reed is now our go to car dealership for sure. Thanks Korey, thanks to the service department for ...
Great experience, straight forward no gimmicks and great service.
Joe and Kyle were easy to work with.
Joe in sales was great. Helped me get the truck that I wanted!
I saw the Jeep I wanted… called the dealership to schedule an appointment. I came and like that, I was driving off in my new 2022 Jeep Cherokee. They gave me a fair market for my trade in . Best experience ever!!!
The service was quick and sales were upfront about pricing. Took a little to get through financing but they team was super friendly and helpful. Still reaching out to see if things are okay.
Outstanding customer service! Jordan in Parts, and the sales team, courteous and professional.
Frank is dedicated worker everything was done quickly on his behalf, and treated me with great customer service
Reed Jeep provided a wonderful buying experience. From the moment we were welcomed to signing the final papers, everyone was friendly, knowledgeable, honest, transparent, and patient.
I never thought that I would have such a pleasant and exciting experience with this dealership. Especially Mr. Afshin Farrokmanesh who was extremely helpful in getting me the Wrangler that I have been looking for for over a year. Mr. Afshin went the extra mile (on his day off) to satisfy the desire of a stranger, like me. His concern to help me and make my dreams come true is unparalleled. He is an excellent salesman who will go to extreme lengths in order to have a 100% satisfied clientAfshine. Mr. Afshin is a great asset to the dealership. A +10 when ...
Afshin Farrokmanesh was extremely helpful in what we needed, didn't pressure us but made sure to answer any questions we had. We decided to buy a used vehicle and he made us feel like family. Very happy with our experience with this dealership and Afshin, we will be back and send our friends and family to you.
Never thought I would have a good experience with a dealer or their service center, but the folks at this service center were absolutely superb. Making an appointment, getting checked in getting diagnosed, getting a reasonable quote, timely completion and easy checkout. It was all surprisingly good. Far better than another dealer i tired. I will gladly drive a little farther to use Reed in the future.
I've done alot of business with dealer in many states. This is the most efficient, friendly and accommodating dealer I have ever done business with.
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